domo.health Launches Generative AI to Transform Homecare by Reducing Administrative Burdens and Enhancing Collaboration

Lausanne, Switzerland, 20 November 2024 – domo.health, a leader in digital health technologies, announces the launch of its generative AI tailored to the unique needs of homecare management. Powered by Microsoft Azure OpenAI Service, this cutting-edge feature is now available on the domo.health PRO platform and mobile app, enabling care professionals to work more efficiently. 

Homecare workers face increasing demands as they manage more complex chronic and acute cases, all while maintaining high-quality care standards. Care teams, including homecare nurses, physiotherapists, GPs, specialists, patients, and family caregivers, must share information efficiently to ensure seamless, patient-centered care. However, administrative tasks, language barriers, and fragmented communication often hinder their efforts.

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Since its launch last year, the domo.health PRO platform has seen rapid adoption, highlighting its effectiveness in tackling key challenges in homecare. Developed over five years and continuously refined with healthcare professionals, it empowers medical teams and family caregivers to manage patients more effectively at both clinical and administrative levels. With the integration of generative AI, domo.health brings advanced technology into daily workflows, enabling users to record, correct, reformulate, and translate observations in real time—streamlining processes and enhancing multilingual communication. Nurses using domo.health PRO already save up to 10 minutes per patient visit, a significant efficiency boost set to grow with the addition of GenAI.

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This generative AI release for home-based care marks a major milestone in domo.health’s digital health portfolio. By simplifying documentation and ensuring that critical patient information is accurate and accessible, the platform supports better patient outcomes while reducing administrative workload. GenAI by domo.health meets the highest standards of data privacy and security. All data is processed  in Switzerland within Microsoft’s dedicated Azure Cloud. domo.health complies with the Swiss Data Protection Act (nFADP), GDPR, and aligns with the European AI Act to ensure transparency, accountability, and ethical AI use, providing healthcare professionals and patients with complete confidence in data handling.

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"Generative AI is reshaping industries, and in healthcare, it requires a tailored approach to ensure data integrity, clinical precision, and usability in real-world settings," said Guillaume DuPasquier, co-founder and CEO of domo.health. "With our digital health platform, we are addressing some of the most pressing challenges in homecare—improving chronic disease management, streamlining workflows, and optimizing outpatient care resources. This innovation marks a turning point, with the potential to significantly enhance both patient outcomes and the efficiency of healthcare delivery."

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"By integrating Microsoft Azure OpenAI, domo.health is leveraging generative AI to introduce transformative capabilities to healthcare while ensuring security and compliance within the cloud," said Catrin Hinkel, CEO of Microsoft Switzerland. "These innovative GenAI features, developed in collaboration through the Microsoft Swiss AI Accelerator Program, highlight the powerful role AI can play in advancing healthcare solutions. We look forward to seeing domo.health continue to evolve their platform and drive meaningful progress in the industry.”

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